A Case History
into the food industry
The year 2020 was marked by the global COVID 19 pandemic, which forced many companies to overcome difficult times but gave some others the opportunity to develop new projects with their customers.
In this case, we worked with a customer who is a world leader in the production of machines for the food industry. During an exchange of information on his need to renew a plant, he presented us with the idea of developing part of his machine, currently driven by an asynchronous round squirrel cage motor, with a more efficient system. His idea was to minimise the components in order to obtain a machine with smaller dimensions, but above all to make it quicker to clean and sanitise, a prerogative of food installations.
This idea, which was very interesting from the point of view of innovation, was equally challenging from the point of view of designing a system that would satisfy both the technical and economic sides. And so it was that, as they say... one thing led to another... we went from one idea to another and to another and the customer found himself evaluating our proposal for a water-cooled torque motor with a steel casing specifically sized for its application. Obviously, and as is normal, the customer was surprised by this proposal, because he was used to managing the machine in a different way; he was a little sceptical because all those gears, chains, etc. that had made his history disappeared from his machine, and he found himself using a single product. Our proposal was therefore validated and all this took place at a time when it was not possible to meet to compare notes, it was not possible to carry out measurements and tests, and so we found ourselves making and delivering prototypes based on drawings exchanged between the two companies and in the full confidence of pursuing a very important common goal.
The customer installed the torque motors on his machine and, after connecting them electrically, the pre-testing phase began, which gave interesting results. From this point on, our customer wired up the electrical cabinet and shipped the machine to the end customer for field testing. After a few weeks of testing, the customer contacted us and the conversation was full of enthusiasm. On the one hand, he was very satisfied with the quietness of the machine, the low consumption compared to the previous application and the desire to carry out further innovations on this and other machines; on the other hand, we were happy to have been able to express our competence in meeting our customer's requirements by having designed a product that allowed us to bring the Brusatori name to a market where we were not present until last year.
We are truly honoured to be able to collaborate with customers who submit requests to us and with whom we are able to study how to improve their machines, and we thank them for believing in our potential and in the made in Italy that we care to represent.